Payment Terms & Conditions

Last Updated: December 10, 2025

At Fibracast LLC, we prioritize a secure and straightforward checkout process for our customers. This document details the accepted payment options, security protocols, and billing rules regarding the purchase of physical goods from our store.

1. Supported Payment Options

We utilize trusted third-party payment processors (such as Stripe) to handle all transactions securely. We currently accept the following major cards for online orders:

  • Visa
  • MasterCard
  • American Express
  • Discover

Note: All transactions are settled in U.S. Dollars (USD). Payment must be completed in full at the time of purchase to trigger the order fulfillment process.

2. Pricing Clarity

We are committed to honest pricing with no hidden fees. The final amount presented to you at checkout includes:

  • ● The cost of the physical item(s).
  • ● Standard shipping charges.
  • ● Sales tax (calculated automatically based on your delivery address).

The total shown on the final confirmation screen is exactly what you will be charged.

3. Data Security

Protecting your financial data is our top priority:

Encryption:
We use SSL/TLS protocols to encrypt data moving between your browser and our system.
No Storage:
We do not retain full credit card numbers on our internal servers.
Compliance:
Our payment partners are fully PCI-DSS compliant.

4. Transaction Authorization

Orders are forwarded to our fulfillment center only after payment has been successfully authorized and captured. If a transaction fails, no order will be created.

Fraud Protection: To ensure safety, we reserve the right to cancel or hold orders that appear suspicious. In such cases, we will attempt to notify you via email.

5. Bank Statement Descriptor

Charges on your credit card or bank statement will typically appear referencing Fibracast LLC. If you notice a charge you do not recognize, please contact our support team immediately for clarification before initiating a dispute with your bank.

Billing Inquiries

Fibracast LLC

705 Palomar Airport Road, Suite 200

Carlsbad, CA 92011

Entity Number: 202016110461

Phone: (760) 438-2000

Email: [email protected]

If you have any questions regarding your invoice or payment status, please do not hesitate to contact us.